What people actually leave Mindbody over
You cannot shop what you cannot see
Mindbody publishes one number: “starting at $99/mo.” That is the Starter tier. Accelerate is reported at roughly $259–$279 per location, Ultimate around $499, and Ultimate Plus at $699 and up — none of which appear on the pricing page. Three of four tiers require a sales conversation before you learn the price.
A price you have to be qualified to hear is a price set by what someone believes you can pay. That is a structural choice, not an oversight, and it is worth knowing before you invest a discovery call in finding out.
Every location is a full subscription
Mindbody bills per location, and the tiers are per location too. A second studio does not add a modest increment — it adds another subscription at whatever tier you are on. At Accelerate pricing, three locations is roughly $780 a month before a single add-on, and the branded mobile app is reported at $249–$299 a month on top.
Contracts in this category commonly run 24 months, and Mindbody is frequently reported among them. A multi-year term at a price that gets renegotiated upward at renewal is a very different commitment from month-to-month software.
The marketplace charges you for clients on both ends
A new client’s first purchase through the Mindbody marketplace carries a 20% commission charged to the business, capped at around $30 per transaction. On card processing reported at roughly 3.5%, a $100 service nets about $76.50.
The cap matters and we will state it plainly: on a $300 service that 20% caps out at an effective 10%, and on a $500 package around 6%. The commission bites hardest on ordinary tickets, which is most of what this industry runs.
The part that catches people out is the double payment. You run ads, a client sees them, searches your name, finds you in the directory, and books there. You paid to acquire that client, then paid a commission on her — and the second payment never appears as a charge, because it is deducted before the money reaches you.
What Mindbody publishes — and what it does not
Only the Starter figure is published. The rest are widely reported third-party figures, and we have marked them as such rather than presenting them as vendor pricing.
Starter
$99–$159/mo per location
The only published tier
Accelerate
~$259–$279/mo per location
Quote only — reported figure
Ultimate
~$499/mo per location
Quote only
Ultimate Plus
~$699+/mo per location
Quote only
Marketplace commission
20% of a new client’s first purchase
Capped ~$30 per transaction
Card processing
~3.5% reported
Branded mobile app
~$249–$299/mo add-on
Contract
Commonly 24 months
Data export at cancellation
~$500 reported
Not disclosed until you try to leave
API access
~$0.002 per call
What Tersavia costs
The booking platform is free forever when you process payments through Tersavia. That processing relationship is the entire business model — there is no subscription, no per-location charge, and no commission on a client you earned.
Booking platform
Free
When you process payments through Tersavia
Forms, charting & consent
Free
Photo & file storage
Free
Memberships, packages & waitlists
Free
Payroll, commissions & time clock
Free
Resource & room scheduling
Free
Confirmations & reminders
Free, unlimited
From your own number
SMS marketing
Segment packs from $9
Email marketing
5,000/mo free, packs above
Per location / per user
No charge
Marketplace commission
None — no marketplace
Side by side
The full feature-by-feature comparison across the whole category lives on its own page, including the platforms not named here.
What’s free here that others charge for
What Mindbody does better
Distribution, and it is not close. The Mindbody consumer app reaches a reported 2.8 million or more users a month. No other platform in this category has that reach, and for a business with no marketing of its own and no client list, being discoverable inside it is a genuine service rather than a tax.
That is also the honest explanation for the commission. Mindbody is not charging 20% for processing a booking; it is charging for handing you a customer who had never heard of you. Whether that is a good trade depends entirely on whether you could have reached her yourself — and for a new studio in a competitive city, often you could not.
If most of your new clients arrive through the marketplace, that commission is customer acquisition cost and it may be the cheapest you will find. It turns against you when you are established and paying it on people who already knew your name.
Switching from Mindbody
Budget for the export. Mindbody is widely reported to charge around $500 to release your own data at cancellation, and that fee is not disclosed when you sign — you meet it when you try to leave. Ask about it in writing before you give notice, so the number is on record rather than a surprise.
Your client records, appointment history, service menu, staff, and product catalog all come across during setup. If you are mid-contract, check the remaining term before you plan a date: a 24-month agreement usually has to run out or be bought out.
What moves, what doesn’t, and your saved cards
Questions from Mindbody users
How much does Mindbody actually cost?
Publicly, the only number is “starting at $99/mo” for Starter, per location. Accelerate, Ultimate, and Ultimate Plus are reported at roughly $259–$279, $499, and $699+ per location respectively, but none of those are published — you have to take a sales call to be quoted. We would encourage you to compare any quote against your own invoice rather than any summary, including this one.
Is there really a fee to export my data?
A charge of around $500 at cancellation is widely reported and is not disclosed up front. We have not seen it published on their pricing page, which is precisely the problem — ask them directly, in writing, before you give notice.
What does the marketplace commission actually cost me?
Twenty percent of a new client’s first purchase, capped around $30. Combined with card processing reported near 3.5%, a $100 service nets roughly $76.50. On larger tickets the cap lowers the effective rate — about 10% on $300, about 6% on $500.
Does Tersavia charge per location?
No. The booking platform is free forever when you process payments through Tersavia, and a second or fifth location costs exactly what the first one does. Marketing, AI Reception, and Paid Ads are optional and priced per location — see tersavia.com/pricing for current rates.
Will I lose the clients the marketplace sent me?
The client records are yours and export with everything else. What ends is the discovery channel — we do not run a marketplace, so we send you zero clients. If marketplace-sourced bookings are a meaningful share of your new business, that is a real trade-off and you should weigh it honestly before moving.
What about my contract?
Mindbody agreements commonly run 24 months. Check your remaining term before planning a switch date. There is no contract on our side — month to month, cancel whenever, and no fee to take your data.
Wondering what the whole category costs, and how to work out your own number from your own statements?
15 minutes · no card, no contract · free with Tersavia processing
Sources and caveats
Mindbody’s Starter pricing is published; the Accelerate, Ultimate, and Ultimate Plus figures, the reported ~$500 export fee, the branded app pricing, and the 24-month contract norm are drawn from third-party pricing coverage and operator reports, and are labelled as reported rather than published throughout. We make no claim about who owns Mindbody — sources conflict and it is not relevant to what the software costs.
All Mindbody figures are published list prices as of August 12, 2026, not negotiated rates and not drawn from any private account. Vendors change pricing frequently — verify current terms directly with Mindbody before making a decision. Where third-party guides disagree with a vendor’s own pricing, we have said so rather than picking the number that suited us.
Our bias, stated plainly. We sell competing software and we want your business. Every figure above is checkable against Mindbody’s own pricing or your own invoice, and we would rather you check than take our word.